DELIVERY
Order will be send between 48h and 72hours after reception of your paiement. The expedition standard is Colissimo with tracking number.
Price of delivery included packing and shipping to your country. Depend of the size and weight.
Please be careful, do not use the cutter to open the package !
RETURN POLICY
Be careful, all the customized products are not possible to return !
Your order is too big or small ? You didn’t use it ?
You can do return policy at your expenses in the original package at this adress :
OPTIMUM
35 route de veynes
05000 GAP
You must send inside your invoice and description of your problem.
If you need to change size or color, thanks to attach also a cheque for the new shipping (10.90€).
If you don’t need to change, you can ask a voucher for your next order.
At reception of your package return in great conditions and product not use, we will start the procedure.
Thank you for understanding
Optimum